1. Scope
This Privacy Policy explains how CreatorReach collects, uses, stores, and shares information when you use our public creator directory, brand request forms, and approved campaign workflow tools.
2. Information We Collect
We collect information in the following categories.
- Account and contact details you submit through forms.
- Campaign request details such as niche, geography, budget, timing, and goals.
- Technical and usage data such as browser, device type, logs, and approximate region.
- Public creator profile data used to operate directory pages and related recommendations.
- Support and communication history submitted through our forms.
3. How We Use Information
- Provide and improve directory search, profile pages, and routing.
- Process inquiries, access requests, and onboarding flows.
- Operate approved campaign workflows and related automation features.
- Detect abuse, prevent fraud, and maintain platform reliability and security.
- Analyze product performance, diagnose issues, and improve user experience.
- Comply with legal obligations and enforce our Terms of Service.
4. Legal Bases for Processing
Depending on the use case, we process personal information under one or more legal bases: performance of a contract, legitimate business interests, legal compliance, and consent where required.
5. Sharing and Disclosure
We do not sell personal data. We may share information only when needed for service operation, including:
- Infrastructure and analytics vendors acting as processors on our behalf.
- Professional advisors (legal, audit, security) under confidentiality duties.
- Authorities or parties where disclosure is required by law or valid legal process.
- A successor entity in a merger, financing, acquisition, or asset transfer.
6. Cookies and Similar Technologies
We use cookies and similar technologies for essential functionality, analytics, and performance measurement. You can control cookie preferences via your browser settings.
7. Data Retention
We retain information only as long as reasonably necessary for business and legal purposes. Retention periods vary by data type, including request forms, account records, operational logs, and security events.
8. Security
We apply administrative, technical, and organizational safeguards to protect information. No system is completely risk-free, but we continually monitor and improve our controls.
9. International Processing
Information may be processed in jurisdictions other than your own. Where required, we use contractual and operational safeguards for cross-border transfers.
10. Your Rights and Choices
Depending on your location, you may request access, correction, deletion, restriction, objection, or portability of personal data. You may also request information about how your data is used.
11. Children's Privacy
Our services are intended for business users and are not directed to children under 13.
12. Policy Updates
We may update this Privacy Policy from time to time. Material updates will be reflected by the updated date on this page.
13. Contact
For privacy questions or requests, use our contact form.